v

Speech Automation

N

Multi-Factor Authentication

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LumenVox Launches Next-Generation ASR Engine with Transcription >> Learn more

Voice Recognition Simplified.

LumenVox provides AI-driven Voice Recognition software, including ASR, Call Progress Analysis, Text-to-Speech, and Voice Biometrics to deliver powerful customer experiences.

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World-Class Partners & Customers

Trusted and depended upon for our customer focus and successful track record.

3,000+

Successful Deployments

f

Billions

of Processed Speech Utterances

100s of Millions

of Voice Powered Notifications

R

Millions

of Authenticated Voiceprints

Automate

LumenVox ASR and TTS set a new standard for customer experience. Enable frictionless self-service with exceptional accuracy and the ultimate tuning flexibility.

Engage

LumenVox Call Progress moves the goalpost for all of your voice notification needs. Built upon our state-of-the-art speech algorithm, we provide near 100% accuracy at unrivaled scale.

N

Authenticate

LumenVox Voice Biometrics validates identity with a credential that’s entirely unique, convenient and secure: the human voice.

The LumenVox Technology Stack

Call Progress Analysis

Accurately determine if a human or machine has answered a call for unrivaled outbound call assurance.

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g

Speech Recognizer

Develop innovative and dynamic speech-enabled solutions that help automate the customer experience.

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b

Text-to-Speech

Enable any computer application to synthesize text into spoken word to allow for self-service and IVR containment.

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v

Active Voice Biometrics

Authenticate individuals through a streamlined process that focuses on convenience and security.

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w

Passive Voice Biometrics

Replace customer interrogation with conversational, frictionless, and secure authentication.

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Learn More

Talk with one of our speech and authentication experts today.

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LumenVox by the Numbers with Case Studies and Product Sheets

Reimagine the Total Experience

using the unparalleled power of intelligent voice. A true modular technology stack approach, built to be deployed in your cloud.

Latest News on the LumenVox Blog

Make sure your customers’ voices are heard

Make sure your customers’ voices are heard

Most people today—whether they are your customers or employees—want intuitive, frictionless experiences when they use your voice-driven solutions. Automatic Speech Recognition (ASR) can help you save time, ramp up efficiency and scale services in your contact center...

LumenVox Official Sponsor at Service Management World

LumenVox Official Sponsor at Service Management World

We’re proud to announce we are back as an official sponsor of Service Management World: A Digital Experience. This exciting virtual event will be held July 21st-22nd. It’s going to be jam-packed with case studies, enlightening discussions, and networking opportunities...

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