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LumenVox 14.1 Now Available

LumenVox is excited to announce Version 14.1.100 that will be available for general release on January 11, 2016.

Highlights of this release include a completely new diagnostic interface which has been built into the browser-based LumenVox Dashboard. The new interface makes system configuration much more intuitive and provides powerful analytical tools for system configuration and operability. The improved Dashboard provides great ease of use for troubleshooting and management and allows users to filter setting classifications based on Basic, Intermediate or Advanced options.

“One of LumenVox’ key differentiators is that we listen to our partners’ needs and requirements. The enhancements you will see in LumenVox 14.1.100 have been driven by partner feedback and requests”, explained Ed Miller, CEO, LumenVox. “For instance, to support the growing LumenVox global customer base we have made additional improvements to the Dashboard that include additional support for international languages as well as enriched support for all available ASR languages.”

A new WebAPI has been developed to enable data center managers to remotely monitor the status of LumenVox services, seamlessly integrating this information into existing SNMP or other monitoring systems that are currently in use. This allows high demand users to configure scalable fault-tolerant clusters of LumenVox servicers to deliver robust speech-enabled solutions.

LumenVox 14.0 Now Available

LumenVox is excited to announce Version 14.0 which will be available on September 25, 2015. The most significant updates for Version 14.0 include:

  • Support for Brazilian Portuguese in both the ASR and Speech Tuner. This enhances our ability to address the Brazilian market. LumenVox introduced Brazilian text-to-speech in 2012.
  • New reporting feature to provide warnings detected during grammar loading. These are issues that previously were insufficient to trigger a grammar loading error, so may have previously gone unnoticed.
  • LumenVox has modified the Phonetic Speller in the Speech Tuner to correctly process multi-word phrases.

“Brazil is the fifth largest country in both size and population, and as a result we are seeing enormous growth and requests for support of Brazilian Portuguese. LumenVox listens to our partner requests and felt it was vital for us to offer this support to enhance our partner’s ability to address the market.” explained Ed Miller, CEO, LumenVox.

About LumenVox

LumenVox is a speech automation software company providing core speech technologies that include the LumenVox Speech Recognizer, Text-to-Speech Engine, Call Progress Analysis, Speech Tuner, and natural language solution support. Based on industry standards, LumenVox Speech Software is certified as one of the most accurate, natural sounding, and reliable solutions in the industry. LumenVox technology provides tools for effectively connecting and communicating with users, increasing user satisfaction, and improving employee productivity. For more information, call +1.858.707.7700 or visit www.lumenvox.com