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Speech Automation

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LumenVox is excited to announce our upcoming Partner Skills Certification technical training on June 15-16 from 9am-1pm PT/ 12pm-4pm ET each day. The training is open to all LumenVox partners at no cost. By enlisting in the training and certification path, we will ensure that your solution design and delivery teams are comfortable in their working knowledge of LumenVox products.

Should you register?

The training is targeted towards teams that are involved in solution design, delivery or support of solutions that include the use of LumenVox speech recognition, text-to-speech or call progress analysis. The training and certification are complimentary for any employee who works for one of our channel partners. Even if you aren’t interested in pursuing the certification, you are more than welcome to participate in the two half-day sessions.

What will be covered?

The technical training sessions include in-depth information on how to install and configure LumenVox’ Automated Speech Recognizer, Text-to-Speech and Call Progress Analysis; how to troubleshoot your installation using the LumenVox Dashboard as well as exciting product updates, including the LumenVox AI Gateway, Call Progress Analysis (CPA) enhancements and our next generation ASR engine.

We will also be diving into our new product offerings, including; the LumenVox Transcription Engine; LumenVox Biometric products; additional new security features, including Secure SIP; and updated deployment architecture material.

What are the benefits of becoming LumenVox Skills Certified?
By having at least one LumenVox Skills Certified employee, your organization is eligible for:

  • Joint marketing including a partner listing on com, sales and training presentations, and other collaborative marketing efforts.
  • LumenVox lab software at no cost (subscription basis, renewable annually) including LumenVox ASR, TTS software and one seat of the LumenVox Speech Tuner for use in your internal development and test lab.

What is the skills certification process?

The Skills Certification process consists of two parts:

  • The Skills Interview: Designed to find out more about each candidate’s experiences with, and approaches to speech application development. It is a more of a free form conversation that focuses on the candidate, rather than a formal set of requirements.
  • The Application Presentation: Candidate presents a speech application in which they have contributed to the development. We expect to see some of the documentation regarding the application (including design elements like call flow diagrams, business requirements).

Once you have passed the certification process, we will send over your free LumenVox software for use in your design and delivery labs. It’s that easy.

Are you ready to become a LumenVox Skills Certified partner? Register now!

P.S. – The first 30 registrants for the partner skills certification technical training will receive a Welcome snack box!

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