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About OptimSys

OptimSys develops and provides technologies and solutions for management, processing and automation of voice communication and its integration into business processes and IT systems. They focus on work with voice communication with software technologies and solutions that address communication needs of call centers, companies, sales and support teams and dispatchers. OptimSys successfully serves customers on four continents.

In particular, they cover the following areas:

  • Call Center Solutions
  • Business Telephony Solutions
  • Voice Dispatch Systems
  • Technology Licensing
  • Custom Software Development
  • Computer Telephony Integration (CTI)
  • Call Recording
  • Intelligent Call Routing
  • Voice Self Service (IVR)
  • Voice Broadcasting
  • Speech Technologies (TTS, ASR, Voice Biometry, Keyword Spotting, TTS Transcription, and more…)

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