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Meet the LumenVox Team

Dedicated to Powering Speech Enabled Applications

Executive Team

Edward Miller


Edward Miller, Chief Executive Officer of LumenVox, is deeply committed to expanding LumenVox’s strategic vision, technology and business strategies. As a CEO of multiple companies, Ed has developed telephony hosting facilities that handle billions of minutes per year. With multiple patents to his name, he has also led the design and deployment of state-of-the-art Voice infrastructures, using cutting-edge artificial intelligence applications.

Ed lives in San Diego, CA. He holds a degree in Computer Science from Hillsdale College and a Masters in Computer Science from San Diego State University.  Ed has a deep passion for humanitarian efforts, specifically for the homeless, which he contributes to in his spare time. Camping, Hiking, Mountain Climbing, River Rafting and Adventure trips punctuate his vacations.

Dan Albosta

Chief Financial Officer

Dan Albosta, Chief Financial Officer, is responsible for overseeing all financial operations for LumenVox. He has over 20 years of experience with technology companies and has held positions of CFO, Director of Finance, and Corporate Controller in both startup and Fortune 500 companies. He has worked at Microsoft, Qualcomm, and a number of small technology startup companies.

Dan lives in Carlsbad, CA. He holds a BS degree in Accounting from Regis College and a Masters of Business Administration from The University of Pittsburgh.  Dan is an avid runner and enjoys traveling around the world.

Jim Blake

Chief Technology Officer

Jim Blake, Chief Technology Officer, came to LumenVox in 1999 after studying Computer Science at Coleman University. In his tenure at LumenVox, Jim has designed and implemented complete IVR solutions, has gained extensive database experience designing and implementing a distributed multi-terabyte database system to handle personal user information, call center integration, accounting integration, marketing data, and reporting as well as creating numerous high availability distributed architecture solutions and managing a data center with over 200 servers.

Jim spends his spare time with his wife and their new daughter and remodeling his house that was built in 1939. Jim is also a great short-order cook and spends every Labor Day running the kitchen at his family’s restaurant in Wyoming.

Shawn Edmunds

Chief Revenue Officer

Shawn Edmunds, Chief Revenue Officer, comes to LumenVox with over 20 years of Sales and Management experience across AI, Telecommunications, Analytics, Speech, and Biometrics verticals. He has been an active leader in the industry, driving new marketing opportunities as well as building highly successful Sales Teams across the Americas. He has worked with major industry players like Nuance, Nokia, and West Communications.  At LumenVox Shawn directs the sales organization to ensure market presence and top-line revenue exceeds set goals and drives coordination between Marketing and Product to accelerate market presence.  

Shawn holds a BA in Organization Communications from Arizona State University, with a Minor in Advertising and Marketing. In his spare time, Shawn is an avid runner and enjoys traveling with his wife and two boys.

Javier Perez

Chief Scientist

Javier Perez, Chief Scientist, is responsible for leading LumenVox’ research department. He has spent his entire career working with speech processing technologies and doing research in many different areas: speech recognition, speech synthesis and voice biometrics. Since joining VoiceTrust in 2012 (now LumenVox), he has been actively engaged in the development and improvement of all biometric engines (both voice active and passive authentication engines, and face recognition). Since the LumenVox-VoiceTrust merger, he leads the research department and is responsible for the whole core speech technology stack, incorporating the newest ideas and features to offer state-of-the-art solutions at all levels. 

Javier holds a PhD. in Speech Processing from Universitat Politècnica de Catalunya (UPC), a M.Sc. in Electrical Engineering (Speech Processing) from Royal Institute of Technology (KTH), Stockholm, Sweden, and a M.Sc in Electrical Engineering (Signal Processing and Communications) from Universitat Politècnica de Catalunya (UPC). Javier loves spending time with his family, exploring the outdoors and the mountains, and is a passionate photographer.

Joe Hagan

Chief Product Officer

Joe Hagan, Chief Product Officer, is responsible for the LumenVox product portfolio. For more than 20 years, Joe has directed high performing Product Management, Strategy, and Marketing teams across a diverse set of technology companies. Prior to joining LumenVox, Joe established the Product Management function and built out the marketing organization for CiBO Technologies. He also worked with Aspen Technology, where he was instrumental in restructuring the software simulation portfolio to better serve large enterprise customers.  Joe’s experience enables him to effectively build and grow high-value software products, implement robust marketing technology platforms, and restructure product roadmaps so they meet the needs of global customers.

Joe lives just outside of Boston, holds an MBA from Boston University, an MS in Operations Management from Lesley University and a BS in Management from the University of Massachusetts. In his spare time, Joe enjoys reading, running, and spending time with family and friends.

Bettina Stearn

Managing Director, Europe

Bettina Stearn, Managing Director of LumenVox-Europe, started her biometrics career in 2002, developing the first website of the company and introduced quality measurement for the first products of German-based VoiceTrust (now LumenVox). She quickly emerged as a natural company leader and developed the first voice biometric Common Criteria Certification. She continued to implement voice biometric solutions for customers as a pre-sales engineer across Europe, and was appointed Managing Director of VoiceTrust’s European Headquarters in 2011. She was also a key leader in the IPO and contributed to several strategic activities, most significantly the merger with LumenVox in 2018.

Bettina holds a Master’s Degree in Geoscience and Remote Sensing from Ludwig Maximilians University in Munich. In her spare time, she is a sports and yoga enthusiast as well as a passionate reader.

Andrea Mocherman

Vice President of Marketing & Communications

Andrea Mocherman, Vice President of Marketing & Communications, is responsible for the company’s marketing strategy and initiatives to elevate brand awareness and drive demand for LumenVox’s industry-leading speech and voice biometrics technology. Andrea has over 15 years of experience successfully building and executing marketing and communication strategies for multiple global technology companies, including K2, Flowroute and Nuance Communications.

Andrea resides in Seattle where she received a bachelor’s degree in business administration from Seattle Pacific University. In her spare time, Andrea enjoys live music, exploring the PNW, and spending time with family and friends.

Rob Coughlin

Vice President, Client Services

Rob brings 20+ years of customized software solution delivery and leadership experience to LumenVox. He started his career at Boston Technology, the original voice messaging solution provider, where he worked his way up from being the youngest Production Manager to leading the Asia-Pacific sales team as Program Manager. From there, he moved on to Soma Networks where he was responsible for delivering broadband fixed wireless solutions to all of their worldwide customer base. He then created Program Management Offices at Trustwave and Interactions, where he was responsible for the customization and delivery all of Virtual Assistant/Artificial Intelligence solutions. Rob’s approach has and always will be customer-focused, making sure to understand requirements and deliver tailored solutions.

Rob has a Finance degree from Boston University. He lives just north of Boston where he enjoys playing golf in the summer, riding snowmobiles in the winter and rooting for his hometown sports teams all year long.

Joachim Hofer

Lead R&D Scientist

Joachim Hofer was acting product architect and researcher at Intel, since 2013. He was also Senior Software Engineer and Speech Scientist at VoiceBox Technologies, where he worked on the training of speech recognition models. Additionally, he has worked at SVOX, Siemens Corporate Research and Technology, and other renowned organizations dedicated to crafting the art of speech technology.

Joachim bolsters the LumenVox Europe team as an R&D Scientist. In this role, he contributes to the development of LumenVox’ own NLU engine.

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